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A huge thank you to Caitlin for her patience with two oldies who were making their first ever wills. Her help, guidance and friendliness with a difficult situation was far and above anything we had expected. We were both put at ease immediately. Improvement? None!! Thank you again.
Both Personal Client Advisors James and Caitlin has greatly helped us on our journey, our minds and spirits were put at ease, as we had lots of questions.
By the time we did our research we were ready to do business with April King, we wanted to do our Trust Wills and 2 Lasting powers of attorney.
Caitlin is excellent in handling our needs and taking our instructions while explaining the legal jargon when it comes to signing our wills and was very methodical in the proper procedure for the signing of the LPAs.
We liked the April King literature we received plus the home visits, as we felt uninhibited to ask questions however simple.
Caitlin in taking our instructions is superb and also in explaining again the process of both the Trust wills and the procedure of registering the LPAs.
We look forward to the completion of the LPA x2 .
Thank you April King staff, Paul King and Caitlin.
Two friends have already taken April Kings phone number.
An outstanding service. Thank you to Lauren for explaining power of attorney and bloodline wills so clearly and for producing the paperwork with no fuss at all. Her patience and courtesy in our home was exemplary. Peace of mind is a priceless commodity.
Hannah was absolutely incredible for me, on the sale of my property. It was a no chain affair, which ended up being more complex than I would ever have thought! Thankfully, Hannah was at hand around the clock to help push solicitors on both sides, as well as keeping the prospective buyer happy. Her professional and meticulous approach did not go unnoticed by any party involved. I would have no hesitation in recommending the whole April King team to anybody else. Not only do you get a personalised touch, the savings on offer are class-leading. I will definitely be trusting April King, (especially Hannah) with my property and legal matters going forward.
Many thanks for your kind review Anisha. We look forward to being of assistance to you in the future.
The April King team.
Hannah provided us with a first class service, from start to finish. Would reccomend to friends and family.
Thank you Louise. We look forward to being of assistance in the future. Have a lovely weekend.
Fantastic communication throughout, made the whole process very easy and will defo use again in the future!! Thanks Hannah Foody !!
Thank you Dan. Glad to be of assistance. Paul King
In general not impressed,paid our monies now,but not fully at ease or satisfied with results. Sorry to say this,but I had questions unanswered,and don’t feel any more protected than our old wills. Our advisor was fairly well informed,but don’t feel we have a full understanding. I asked for a letter to cover my bits of valuables,to ensure they went to those I wanted to have,a letter of wishes,but told it isn’t required,I can let my feelings known to those who were to get the said items. A reply from a senior member of staff would be appreciated. All we have is 2 sheets of paper each,does seem appropriate.
Good morning Mr Barkway. Paul King here, I'm head of the firm.
I'm sorry to hear of your issue and will investigate immiediatly. We want all our clients to be completely satisfied and when they are not then I take responsibility and deal with the matter personally. I will call you shortly to advise and rectify. Kindest, Paul King
Amy was outstanding, professional and put our minds at rest. Cannot speak more highly of Amy and would like to express my thanks.
No improvement required.
I was more than happy no improvement needed. As I have said more than happy with the service provided and your lawyer was an excellent adviser and very proffesional. Please show your lawyer my comments as I feel she is an excellent addition to your firm.
In terms of how our lawyer could improve - I don't think she could!
There is no way my lawyer could improve. He made my husband and I feel at ease straight away. Henry was very polite and professional. We would certainly use him again.
I don't know how my lawyer could improve - he was good enough for me.
Satisfied with all aspects of the service.
Don't know how she could improve. She covered everything we needed to know.
No need to improve - perfect. Dealt with a lovely young lady who took time to talk to us and made sure we were happy with the work she was doing for us.
I cannot think of anything that could be improved upon.
Can't think of any way my lawyer could improve.
No improvement needed, excellent young man. Excellent service, would highly recommend to anyone. Dan took time to explain and ensure we understood, nothing was too much trouble for him.
I cannot think of anything else Marta could have done. She was professional at all times. I have already recommended Marta to a number of friends and family. She made everything easy to understand and made sure we knew what everything was for.
Please feel free to tell Dan Reeson that we were very happy with his service.
I was very satisfied with your representative.