Newly registered LPAs easier to use with new service from Office of the Public Guardian

The Office of the Public Guardian (OPG) has rolled out a new “Use a lasting power of attorney (LPA) service” today, which will make using an LPA much quicker and simpler for attorneys.

Attorneys can use LPAs (once registered with the OPG) to assist donors with a range of everyday tasks, from helping with finances to deciding what types of medical treatment they receive.

Previously, organisations (for example a bank or building society) may have been resistant to the legitimate use of an LPA, often citing a lack of registration on the organisation’s own systems.  Alternatively, attorneys have been known to take the wrong documents with them when trying to use an LPA, such as the letter sent by the OPG notifying the donor of the successful registration.

Donors and attorneys with LPAs registered from 17 July 2020 will be able to make use of the new online service, simply by setting up an account ( and using the activation key to access any LPAs on their account.

This means that an attorney can access an LPA from virtually anywhere and an organisation can quickly authorise its use.  The OPG plans to gradually offer the service to LPAs registered earlier in 2020, and in 2019, and is currently looking at how they might do so for LPAs registered before 2019.

Hopefully, this will make attorneys experiencing resistance to the use of LPAs a thing of the past.

Next steps

To ensure that your LPA is registered successfully with the OPG, it is important to get specialist advice before drafting the application.  We offer a one hour free appointment to discuss making a Lasting Power of Attorney, without any obligation, and have various options for those who do not want a face-to-face meeting. Call our team on 0800 788 0500 to find out more.

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